4 Hour Basic  Security Officer

               ADVANCED MODULES
        for Supervisors & Management


Module Eight: Checklist for Employers
4 Step Process
Addressing All Employees
Code of Ethics
Policy and Procedures
Module Eight: Review Questions


Module Nine: Interview Process
Identify a Bully in the Interview Process
Warning Signs
Case Study.
Module Nine: Review Questions

Module Ten: Investigation Process
Advising Your Supervisor
Lodging the Complaint
Initial Response
The Investigation
The Findings
Review & Closure
Module Ten: Review Questions. 35

Module Eleven: Developing a Workplace Harassment Policy
Scope and Philosophy.
Principles
Intent
Options
Informal Complaint Process
Formal Investigation Process
Module Eleven: Review Questions

Module Twelve: Wrapping Up
Words from the Wise
Lessons Learned

Workplace Violence Management and Prevention

for Security Officers, Security Departments, and Employees

$299

Module One: Getting Started
Module Two: What Is Workplace Harassment?
How to Identify Workplace Violence
Costs to Your Business
Legal
Psychological
Module Two: Review Questions. 7

Module Three: Identifying the Bully
Abusive Workplace Behaviors
Bullying and Personality Disorders
Narcissism
Module Three: Review Questions. 11

Module Four: How to Handle Workplace Violence
Types of Behavior
Target the Behavior, Not the Person
Implement an Action Plan
Module Four: Review Questions

Module Five: Risk Assessment
Understanding Anger and Aggression
Defusing & De-escalating Strategies
Communication Skills
Tactical Options
Module Five: Review Questions

Module Six: Risk Assessment
Identifying the Hazard
Assessing the Risk
Controlling the Risk
Evaluating & Review

Module Six: Review Questions

Module Seven: Being the Victim
What is Not Considered Bullying
Steps to Take

Module Seven: Review Questions.

6 Hour Instructor Certification

Security Officer and Security Departments are tasked with Workplace Violence Prevention and Management. We offer 2 - 6 hour certification programs depending the level of the Security Officers or Managers/Supervisors training needs.


Workplace harassment is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Workplace harassment training is essential to the welfare of all businesses and their employees.

In order to prevent Workplace Violence, it is essential that managers, Security Officers, and employees are able to identify individuals who could become violent and understand how to diffuse dangerous situations. This workshop will help Security Officers, Managers, and Employees to identify and address violence in the workplace, as well as giving them the tools to develop their own Workplace Harassment Policy.

Workshop Objectives:

  • Define workplace harassment.
  • Understand bullies and how to avoid hiring them.
  • Create a risk assessment and understand how to handle violence.
  • Recognize social and business responsibility.
  • Develop relevant policies and procedures.
  • Learn how to investigate complaints.

5 Instructor Candidates Needed for Seminar


Includes:


Instructor Credentials


Instructor Power Point Presentation


Templates for Certificates to Issue


Student Manuals

Certification for 20 Officers


Includes Certificate of Completion


Student Manual

$1250